PEARL HOOP EARRING

Shipping policy

Free shipping with orders over $100.00 . We ship USPS priority insured throughout the United States. We also ship out of the country but will need to determine  the shipping costs prior to order

Returns policy

If you are not satisfied with your purchase for any reason, we will take it back for a full refund* or exchange it within 21 days of receiving your order.* Shipping charges will not be refunded. Please contact us by filling out the return authorization form to obtain a Return Authorization number and instructions. We want you to be happy with your purchase and are more than happy to help make suggestions for exchanges.  Please indicate your desired outcome in the form and we will do our very best to assist.  We will respond to your request within one business day. Please do not send back without a Return Authorization number, as this will delay processing time.  Customers are responsible for return shipping costs.

 If your item is in need of repair or servicing, please fill out the return authorization form. We will contact you within one business day regarding next steps to assess the repair. 

Items must be sent back in their original condition, new and unworn, to qualify for an exchange or full refund. We will notify you within 1 business day once we have received your package and process your request. Please allow refunds and credits 24-48 hours to post to your credit card or PayPal account. Please alert us of any delay.

*Sale items, custom orders, products that are final sale may not be returned or exchanged. Custom orders are items that are not pictured on our website and ring sizes that are smaller than a 6 and larger than an 8.5.